Welcome to the Help Center

Updated Articles

  1. Transit Claims

    Transit reimbursement allows you use pre-tax salary dollars towards work-related commuting costs like transit passes and van-pools.  In 2024, this allows you to save: • Up to $315 (max) per month for van pooling and transit passes.&...
  2. Reviewing a Denied Claim

    If a submitted claim is denied you will receive a notification of denial by email directing you to view the details in your online account .  1.  Go to Message Center Once you are logged into your online account select Message Center fr...
  3. Roth (after-tax) Account or Pre-Tax Account

    The main difference between the pre-tax and Roth 401(k) is whether you pay taxes now (Roth) or at the time you withdraw the money (pre-tax). Use this calculator to help determine which type of retirement account may be the best option for your...
  4. Contributions to Plan After Termination

    While you may no longer contribute to your employer sponsored 401(k) or 403(b) plan once you leave  the company, your employer, in most cases, is still obligated to maintain it for  your benefit. There are some exceptions. If your co...
  5. Dependent Care FSA

    A Dependent Care FSA account is generally used to cover expenses for the care of a “qualified dependent” under the age of 13 while the you and your spouse are working or looking for work.  Additional covered expenses include Eld...
  6. Loan Balance After Termination

    The terms of your loan end the day you leave the company.  Therefore, the remaining balance may be deemed in default and taxable in the year the payments cease. To avoid your loan being reported as taxable income (and having the 10% penalty t...
  7. What is the maximum transit benefit per month?

    For the year 2024 the maximum benefit for transit expenses is $315 per month. This amount resets each month but cannot be exceeded with pre-tax benefit. *some employers offer a post-tax account to add funds to Benny Card for use after monthly max...
  8. What is the maximum parking benefit per month?

    For the year 2024 the maximum benefit is $315 per month. This amount resets each month but cannot be exceeded with pre-tax benefit. *some employers offer a post-tax account to add funds to Benny Card for use after monthly maximum is exhausted. ...
  9. Adding Direct Deposit Information

    Getting your funds via direct deposit is easy and a much faster way to receive your reimbursement.  1.   Once you are logged into your online account you will have a menu at the top of your account. Select Banking/Cards from the Accoun...
  10. Online Claim Repayment

    Repaying ineligible expenses through your online account is the quickest and easiest way to reimburse your plan account.  1.  Once you are logged into your online account you will see that you have a repayment pending in the Tasks secti...