Welcome to the Help Center

Card Activation

Articles

Benefit Card Mailing Information
When you receive your benefit cards they will include the following enclosure:  Please be advised, by activating and using your benefit card, you agree to the terms of use. ...
Setting a PIN on your account
You may set a PIN for your benefits card by calling (866) 898-9795 . You will be required to provide some information to confirm that you are the cardholder. You will then be prompted to set your individual PIN number. Once you have set the ...
Card Activation
Benefits cards must be activated in order to use them for qualified medical expenses. Cards can be activated by calling 866-898-9795.  You will need to have your card available at the time of authorization in order to validate the account. Card a...
Benefits Card Status
You can find your benefits card status easily through your online account at Sentinelgroup.com .  The benefits card information can be found under the Profile menu within your account and selecting the Banking/Cards menu item. The Status can...

Popular Articles

Recent Articles

Stay Connected

© 2025 Sentinel Group, All Rights Reserved.

Sentinel Group and eMoney Advisor, LLC, Broadridge Investor Communication Solutions, Inc., and Zywave, Inc. are separate, unaffiliated companies that are not responsible for each other's services and products.

Financial planning and investment advice are offered through Sentinel Pension Advisors, LLC., an SEC registered investment advisor. Insurance products offered through Sentinel Insurance Agency, Inc. Investment brokerage services offered through Sentinel Securities, LLC. Member FINRA & SIPC. Sentinel Group is the brand name for the Sentinel family of companies which includes Sentinel Benefits Group, LLC., Sentinel Pension Advisors, LLC., Sentinel Insurance Agency, Inc., and Sentinel Securities, LLC.

Sentinel Group and its affiliates do not provide tax advice. All information has been obtained from sources believed to be reliable, but its accuracy is not guaranteed. The information provided is for educational and informational purposes only and is not intended, nor should it be interpreted, as an offer, solicitation, or recommendation to purchase or sell any security mentioned.