Welcome to the Help Center

Mobile Benny Card Payments

The Benny Card is now available to add to your mobile wallet!  Using your mobile wallet is a convenient way to store your Benny Card details right on your smartphone so you always have the ability to make a purchase at the point of sale even if you forgot your card at home.

Mobile Payments supports the following mobile wallets:

• Apple Pay

• Samsung Pay

• Google Pay

Adding Mobile Payments to a Smartphone:

Each mobile wallet app has a slightly different process. The general process a consumer would follow to add a card to Google Pay (G Pay) is described below as an example.

1.  Sign into G Pay and click Add a Card.


2.  Enter the card information and agree to the Issuer Terms and Conditions.

     

3.  Choose how to receive a one-time passcode to verify the card information and enter the verification code. If there is no email address or mobile phone number listed in WEX Health Cloud, a phone number displays for the consumer to call and verify the card information
   

4.  Enable NFC (near-field communication).




How to Use Mobile Payments:

WEX Health Cloud Mobile Payments uses near-field communications (NFC) to make a payment. Simply tap or hold your smartphone on or near the payment terminal at the point of sale. The payment terminal reads the NFC chip in the smartphone. You should see a check mark appear to indicate the purchase is complete.

Note: When a WEX Health Cloud Mobile Payment is complete, it becomes a debit card transaction in your account and can be seen under Claims in your Online Account. 


Notifications:

Whenever Mobile Payments is added or removed from your Mobile Wallet, you will receive an email notification informing you that your card was added to a mobile wallet.

When Mobile Payments are updated you will see the notification on your account Home Page under Tasks: Click View More to see the details of the notification.

You can also find the notification in the Message Center of your online account


*If you did not authorize this action, please report your card lost/stolen or Contact Us

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