Welcome to the Help Center

Updated Articles

  1. 5 for 5: Retirement Planning

     
  2. 5 For 5: Life Insurance Basics

     
  3. 5 For 5: Impact Investing

     
  4. Tuition Reimbursement - General Info

    The Tuition Reimbursement Program helps you pay for tuition and other educational fees. Common ways to use the program are to finish a degree, pursue an advanced degree, or enroll in a specialized professional training course or certification progra...
  5. HSA Tax Forms

    All distributions from your HSA plan will be reported to the IRS and you will receive a form 1099-SA showing the total amount taken from the plan within the corresponding tax year. Distributions are exempt from income taxes as long as funds are used...
  6. How soon after a change is requested online is it reflected on my account?

    When an online transaction is requested on a participant's account, whether via the participant website, plan sponsor website, or through our Service Center, often you will see it in "pending" status for a period of time. This status will update to ...
  7. What Tax Form Will I Receive For My FSA?

    The funds in your Medical and Dependent Care FSA are deposited pre-tax and the amount is deducted from your Annual Gross Income. This will be represented on the W-2 you receive from your Employer for tax reporting. There are no additional tax forms...
  8. Stockpiling of OTC Items With Your Medical FSA

    “Stockpiling” of OTC medications is not permitted, and expenses resulting from stockpiling are not reimbursable (i.e., there must be a reasonable expectation that such items can be used during the plan year). A product you’re purchasing should be fo...
  9. What Happens If I Don’t Spend All of the FSA Money? Where Does It Go?

    You will forfeit any money that remains in your account. Any excess funds are kept by the employer and can be used to offset the costs of administering the program. The IRS regulations require this, and do not allow employers to return the money to ...
  10. Non-Discrimination Testing & Corrective Distributions

    The IRS requires that retirement plans perform annual non-discrimination tests to ensure that the benefits from a company’s 401(k) plan are widely shared. This is done to make sure that the retirement plan doesn’t disproportionately favor employees ...