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  1.  Submitting an Online Claim

    Submitting your claim online is the quickest and easiest way to be reimbursed from your plan. You will know immediately that Sentinel has received your claim and you can upload the required substantiation right in your portal.  To ensure that y...
  2. FSA/HSA/HRA Documents & Forms

    You can find additional documentation and forms for your plan by navigating to the Tools & Support menu. Once you are logged into your Online Account , select Tools & Support. You will be able to view and download: Account Access Authorization F...
  3. Logging Into Your Retirement Account

    1.  Visit sentinelgroup.com . Ensure you have "For Individuals" selected in the upper left corner. 2.  Click the green "Login" button. From the login box dropdown menu, select “Retirement Accounts" and enter your credentials. If you cannot recal...
  4. Hardship Distributions

    What is a hardship withdrawal? Hardship withdrawals are optional distributions intended to be used only when there is an immediate and heavy financial need that cannot be satisfied by other means.  Not all plans offer hardship withdrawals. You w...
  5. Updating Contact Information

    Keeping your email address, mailing address and phone number up-to-date is important so we can quickly and easily contact you if you forget your password or to verify certain online account activity. You’ll also be required to participa...
  6. Logging Into Your Account

    To access your reimbursement account, go to sentinelgroup.com . Ensure you have "For Individuals" selected in the upper left corner. Click the green "Login" button. From the login box dropdown menu, select “FSA, HSA, HRA, Commuter Accounts”. Yo...
  7. Retirement Loan Education

    While employed by the company sponsoring your retirement plan, you may be eligible to take a loan from your account. Like a loan that you might obtain from your local bank, taking a loan from your retirement account means that you are borrowing mone...
  8. Will I Get a Tax Form For COBRA Coverage?

    Enrollment in Health Insurance will generate tax forms.  Form 1095 will be issued by your insurance carrier. This form is for informational purposes and should be kept with your tax documentation. If you did not receive this form, contact the Ins...
  9. HSA Investment Options

    The Sentinel HSA is a simple way to create a smart HSA investment strategy. Your initial funds will be allocated to the HSA default fund, the HCB Interest Bearing Account. Once your account balance exceeds $2,000, you may allocate HSA funds to other...
  10. Can I Take a Loan From My Account?

    Some retirement plans sponsored by an employer will permit active plan participants to take a loan from the vested balance. Your Plan may allow participant loans but is not required to do so. If your plan allows you to borrow from your account, t...