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Submitting your claim online is the quickest and easiest way to be reimbursed from your plan. You will know immediately that Sentinel has received your claim and you can upload the required substantiation right in your portal. To ensure that your ...
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Last Updated: 03/28/2019
in FSA/HRA/HSA FAQ's If your plan does not offer a grace period your funds may rollover to the next plan year. This provision will be part of the plan rules established by your employer. The Rollover option lets you roll over up to $500 remaining in your account fr...
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Eligible medical expenses are those incurred primarily to alleviate or prevent a physical or mental defect or illness. They do not include expenses that are merely beneficial to general health, such as vitamins or a vacation. Qualified medical exp...
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The American Taxpayer Relief Act signed into law in 2013 permits plans to adopt an expanded Roth in-plan conversion feature. If permitted by your plan document, this feature allows you to convert all or a portion of your pre-tax and traditional af...
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The most common way to receive funds from your HSA is to submit an HSA Transaction for qualified expenses. You can do this through your online account or by using the HSA Debit Card. For information and instructions on submitting an HSA Transaction ...
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Last Updated: 02/28/2018
in FSA/HRA/HSA FAQ's Generally cosmetic procedures (such as Botox treatment, teeth whitening, etc.) are ineligible. However, if treatment is needed due to a medical condition, then the expense may be considered eligible. A letter will be required from a doctor stating t...
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Last Updated: 05/16/2024
in Benefits Card FAQ's
If your claim is found to be ineligible or we do not receive supporting documentation for the transaction as requested, Sentinel will ask you to pay the ineligible amount by sending a check made payable to: Sentinel Group 100 Quannapowitt Parkway...
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Submitting your claim online is the quickest and easiest way to be reimbursed from your plan. You will know immediately that Sentinel has received your claim and you can upload the required substantiation right in your portal. To ensure that you...
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When an online transaction is requested on a participant's account, whether via the participant website, plan sponsor website, or through our Service Center, often you will see it in "pending" status for a period of time. This status will update to ...
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Last Updated: 03/06/2018
in FSA/HRA/HSA FAQ's Healthcare FSA s must adhere to the "uniform coverage" requirement. This means that a plan participant will have access to the entire elected amount from the very first day of participation during the plan year. The maximum amount of reimbursement ...