Welcome to the Help Center

Popular Articles

  1. I Just Received My Bill For a Service From Last Year, Can I submit A Claim for Reimbursement?

    Expenses reimbursed under an FSA must be incurred during your period of coverage under that FSA. Expenses are treated as having been incurred when you are provided with the care or service, NOT when you are formally billed, charged or pay for the...
  2. Change Investments - HSA

    Once you have funds allocated to the investments within your HSA you will be able to change your investments and allocation percentages.  1.   Log In to your online account. If you cannot remember your log in or need help with the log in process, ...
  3. Medical FSA While on Leave of Absence

    If you take a leave of absence while enrolled in the FSA plan, you have the option of either opting out or continuing in the Plan. If you elect to opt out of the plan, contact your benefits/human resources department to request this change. You may ...
  4. Non-Discrimination Testing & Corrective Distributions

    The IRS requires that retirement plans perform annual non-discrimination tests to ensure that the benefits from a company’s 401(k) plan are widely shared. This is done to make sure that the retirement plan doesn’t dispr...
  5. View Loan Details

    Loan details can be viewed through your online account.  Log into your online account to see specific loan details.  1.  View Loans.  Access the details by selecting Manage My Account  and selecting View Loans from the menu. 2.  Loan...
  6. Replacing Lost or Stolen Cards

    You can report cards lost/stolen by logging into your online account at sentinelgroup.com to request new cards be issued. The card request options can be found under the Profile menu within your account and selecting Banking/Cards menu item....
  7. Making A Non-Payroll Contribution - HSA

    Contributions to your Health Savings Account (HSA) is a great way to set funds aside for current medical expenses while also saving for expenses in the future. An HSA allows you to make contributions to help grow your savings, and if used for elig...
  8. Tuition Reimbursement - General Info

    The Tuition Reimbursement Program helps you pay for tuition and other educational fees. Common ways to use the program are to finish a degree, pursue an advanced degree, or enroll in a specialized professional training course or certification progra...
  9. Setup Your HSA Investments

    You will need to maintain a minimum cash investment. Once your balance is above the required minimum you may elect to move some of your funds into the investment options available within your plan.  In order to set up your   funds in excess of the...
  10. Can I access cash from my benefits card?

    Your benefits card may only be used to purchase qualified expenses based on your employer's plan. Cash cannot be accessed from the card.  If cash is the only acceptable form of payment for the qualified expense, you will need to pay for the expen...