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  1. Letter of Medical Necessity (LMN)

    You'll need to provide a letter of medical necessity (LMN) when certain expenses require written confirmation from your physician. This letter should state that the treatment is necessary to treat or prevent a physical or psychological illness. Ex...
  2. When Can I Withdraw Money From My Plan?

    There are a few scenarios in which you can remove the funds from your employer sponsored retirement plan.  Separation from Service Distributions after the age of 59½ Hardship Distributions Birth or Adoption Required Minimum Distribution D...
  3. Rolling Money Into My Plan At Sentinel

    Consolidating your retirement accounts with Sentinel Group is as easy as 1, 2, 3. To consolidate your retirement assets into your Sentinel account, log into your online account to begin the process .  Step 1: Complete the online rollover form ...
  4. Forgot Your Login

    If you cannot recall your login credentials, select "Forgot your login?"  below the credential fields on the Account Access page: Once you have selected "Forgot your login?" you will be prompted to enter some addit...
  5. Status of Your Distribution Request

    Once you submit your distribution request, it routes through a few review and processing steps. or transparency, we provide real-time visibility into these activities directly on the Dashboard page of your online account.  We send all distributio...
  6. Reimbursement Account Statements

    When your account statement is available you will receive a notification by email directing you to view the statement details in your online account .  Once you are logged into your online account - select Message Center from your Main Account p...
  7. Making A Non-Payroll Contribution - HSA

    Contributions to your Health Savings Account (HSA) is a great way to set funds aside for current medical expenses while also saving for expenses in the future. An HSA allows you to make contributions to help grow your savings, and if used for elig...
  8. Mileage and Parking for Medical Appointments

    If you are enrolled in a Medical FSA plan you may be able to be reimbursed for parking and mileage expenses incurred while receiving medical care. Mileage Reimbursement:   To claim mileage, you will need to submit a claim online (or use a claim...
  9. What is the maximum transit benefit per month?

    For the year 2026 the maximum benefit for transit expenses is $340 per month. This amount resets each month but cannot be exceeded with pre-tax benefit. *Some employers offer a post-tax account to add funds to Benny Card for use after monthly max...
  10.  Requesting a Loan

    Show Me How to Request a Loan To request a loan from your retirement account with Sentinel Group, click  HERE  or follow these simple steps: (please note: these steps will only be available if your plan allows loans) 1.  To ...