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Updated Articles

  1. Letter of Medical Necessity (LMN)

    A letter of medical necessity is required when an expense must be substantiated by a written statement from your physician indicating that the treatment expense is necessary for the alleviation or prevention of a physical or psychological illness. E...
  2. Retirement Loan Education

    While employed by the company sponsoring your retirement plan, you may be eligible to take a loan from your account. Like a loan that you might obtain from your local bank, taking a loan from your retirement account means that you are borrowing mone...
  3. Submitting a Claim- Smart Scan

    Smart Scan makes it easy to scan an EOB right from the mobile app and autofill expense details. It is conveniently located on the home page of the mobile app .  1. To begin simply click 'Start Scanning'. 2. Select the type of EOB to scan. (F...
  4. Expense Tracker

    You may view and manage your expense activity all in one place by using the Expense Tracker.   The Expense Tracker will serve as a "virtual shoebox" to store expense information. You can store, track, import, and export expenses and receipts for ...
  5. September 2022 FSA - Navigating Your Online Account

    September 2022 FSA Audience: FSA participants Topic: Online account navigation Release date: September 29, 2022 Access Email copy:  Navigating your online account.msg Preview: ...
  6. November 2021 - Gearing Up for OE - Expense Tracker

    November 2021 Audience: FSA and HSA participants Topic: Gearing up for OE - Expense Tracker Release date: November 2, 2021 Access Email copy: Planning for Open Enrollment.msg Preview: ...
  7. April 2022 - 2 ways to simplify your account experience

    April 2022 Audience: FSA and HSA participants Topic: 2 ways to simplify your account experience Release date: April 29, 2022 Access Email copy: 2 ways to simplify your account experience.msg Preview: ...
  8. September 2021 HSA - New tools for your HSA!

    September 2021 HSA Audience: HSA participants Topic: New HSA tools & features Release date: September 15, 2021 Access Email copy: New tools for your HSA!.msg ...
  9. September 2021 FSA - What you need to file an FSA Claim

    September 2021 FSA Audience: FSA participants Topic: Claim filing requirements/filing options Release date: September 15, 2021 Access Email copy: What you need to file an FSA claim.msg Preview: ...
  10. June 2021 - COVID-19 PPE is now HSA, FSA eligible

    June 2021 Audience: FSA and HSA participants Topic: COVID-19 PPE is now HSA, FSA eligible Release date: June 4, 2021 Access Email copy: COVID-19 PPE is now HSA FSA eligible.msg Preview: ...