Welcome to the Help Center

Updated Articles

  1. How does a carryover work?

    Flexible Spending Accounts (FSAs) are use-it-or-lose-it meaning most plans require you to spend the money within the year. However, some plans offer a helpful carryover option allowing you to carry forward dollars from one plan year into the next....
  2. HSA+FSAs Explained

    Watch this short video to understand how to pair a Health Savings Account (HSA) with a Limited Purpose FSA. ...
  3. FSAs Explained

    Do you ever worry about paying for medical expenses? Watch this video to learn about a benefit that can offer safety and peace of mind by helping cover these costs. The Flexible Spending Account or FSA is special savings account that helps you pay f...
  4. Loan Repayments

    If you decide to take a loan from your retirement plan, repayments will be made through payroll deductions. Your payment amount will be determined by the length of the loan and the frequency of your payroll.  If you choose to repay your loan earl...
  5. Brokerage Account Setup & Transfers

    If your plan allows for Brokerage Accounts and you would like to set one up, please contact the Service Center at 888-762-6088 for assistance.  If you already have a brokerage account set up, you are able to move funds from your retirement plan i...
  6. EBSA Disaster Relief Notice 2024-01

    Here is some background on the benefit plan guidance provided by the government: In late 2024 the Employee Benefits Security Administration (EBSA) and Treasury departments jointly issued a rule (referred to as the “Joint Notice”) extending cert...
  7. I Emailed My Claim Documents But I Am Still Being Asked For Claim Form?

    If your plan requires the claim form/application in addition to your online submission in order to process your claim you will receive this request.   Fitness - Claim can be submitted through online account. On the Home page, go to I Want To a...
  8. Online Claim Repayment

    Repaying ineligible expenses through your online account is the quickest and easiest way to reimburse your plan account.  1.  Once you are logged into your online account you will see that you have a repayment pending in the Tasks section on yo...
  9. Cancelling Coverage

    COBRA coverage can be cancelled at any time. In order to cancel your COBRA coverage you must notify us in writing. Most participants choose to email our continuation of benefits team at cobra@sbgi.com . Please be sure to include your name, date ...
  10. What if a claim I paid using my benefits card is later found to be ineligible?

    If your claim is found to be ineligible or we do not receive supporting documentation for the transaction as requested, Sentinel will ask you to pay the ineligible amount by sending a check made payable to: Sentinel Group 100 Quannapowitt Parkway...