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A beneficiary is any person, trust, or entity that is designated by the financial account holder to receive some portion of the assets in the account after he or she dies. A primary beneficiary is simply first in line to receive the assets in th...
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Below is an example of a Request For More Information from a debit card transaction. Please Note - Specific documentation requirements as well as any additional claim detail notes will be included in the notification Failure to provide requ...
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What is Roth? A Roth deferral is an after-tax contribution, which means you must pay current income tax on the deferral. Since you have already paid tax on the deferral, you won’t pay tax on it again when you receive a distribution of your Roth d...
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Last Updated: 06/12/2024
in FSA/HRA/HSA FAQ's
Learn more about your FSA with our FSA Participant Guide .
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Uploading additional documentation through your online account is the quickest and easiest way to provide supporting documentation for your claim. 1. Once you are logged into your online account you will see that you have receipt(s) needed i...
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What is Personalized Investing? Personalized Investing is a professionally managed, fully digital investment strategy that makes investing easier for you. Exactly as the name implies, personalized investing takes key financial and demographic d...
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If you’ve lost your job, or are changing jobs, you may be wondering what to do with your retirement account. To help you make the best decision for you, we have provided a summary of advantages and disadvantages for each option to help you think a...
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What is multi-factor authentication (also know as MFA)? Multi-factor authentication (MFA) is an added layer of online account security that couples a time sensitive one-time PIN (OTP) with standard login credentials (user ID and password). ...
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Last Updated: 05/21/2024
in FSA/HRA/HSA Medical FSA
Eligible medical expenses are those incurred primarily to alleviate or prevent a physical or mental defect or illness. They do not include expenses that are merely beneficial to general health, such as vitamins or a vacation. Qualified medical exp...
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Last Updated: 05/16/2024
in Benefits Card FAQ's
Merchant codes are set by the merchant account. We do not have the ability to change the merchant code. If you are purchasing an eligible item but your benefits card is not being accepted, please use an alternate form of payment and submit a claim...