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  1.  Dependent Care FSA

      A Dependent Care FSA account is generally used to cover expenses for the care of a “qualified dependent” under the age of 13 while the you and your spouse are working or looking for work.  Additional covered expenses inclu...
  2. Can I Roll Funds From My Previous Employer Into My Current Plan?

    If your plan allows, you may roll money from a prior employer’s qualified plan or IRA into your current employer’s plan with Sentinel. If you are unsure whether your current plan allows rollover contributions, check your Summary Plan Description (SP...
  3. Benefits Card Status

    You can find your benefits card status easily through your online account at Sentinelgroup.com .  The benefits card information can be found under the Profile menu within your account and selecting the Banking/Cards menu item. The Status can...
  4. Loan Balance After Termination

    The terms of your loan end the day you leave the company.  Therefore, the remaining balance may be deemed in default and taxable in the year the payments cease. To avoid your loan being reported as taxable income (and having the 10% penalty tax ap...
  5. Submitting An HSA Claim

    Didn't have your HSA Debit Card? Not a problem. Submit your claim online. It is quick and easy!  1. Log In Here to access your online account and select Reimburse Myself or Pay a Provider from the I want To menu on your home page.   2.   C...
  6. When will I receive my Debit/Benefit Card?

    Your benefits card is good for 3 years. When your card is set to expire, a new card will be issued automatically. Your existing card will work through the end of the month in which it is set to expire, or until you activate your new cards.   ***Y...
  7. Expense Tracker

    You may view and manage your expense activity all in one place by using the Expense Tracker.   The Expense Tracker will serve as a "virtual shoebox" to store expense information. You can store, track, import, and export expenses and receipts for ...
  8. Vested Balance

    Vesting is your ownership in your retirement account balance. You are always 100% vested in your Employee Deferrals, Rollover Contributions and in the associated investment gains. However, money contributed by the Employer may be subject to a vestin...
  9. What to do with your retirement account after you leave your job

    If you’ve lost your job, or are changing jobs, you may be wondering what to do with your retirement account. To help you make the best decision for you, we have provided a summary of advantages and disadvantages for each option to help you think a...
  10. Claim Denial Letter - Example

    Below is an example of a Notification of Denied Claim. **Action Requied: If there are additional steps needed to approve or resolve your claim the instructions will be located under the ACTION REQUIRED section.  Please see help topics on Clai...