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Updated Articles

  1. Paying Off My Loan Early

    Paying off your loan or making a one-time partial payment* is simple and can be initiated online. To generate the form needed and begin the process click here  or follow steps below. 1.  Complete the online loan payoff form .  Access the f...
  2.  Submitting an Online Claim

    Submitting your claim online is the quickest and easiest way to be reimbursed from your plan. You will know immediately that Sentinel has received your claim and you can upload the required substantiation right in your portal. If submitting a cl...
  3. Submitting an Online Lifestyle Spending Account (LSA) Claim

    Submitting your claim online is the quickest and easiest way to be reimbursed from your plan. You will know immediately that Sentinel has received your claim and you can upload the required substantiation right in your portal.  To ensure that you...
  4.  Registering as a New User

    What you need to get started If you have never accessed your account you will need to register as a new user. In order to register you will need your Plan Access Code which will be provided to you by your employer.     ...
  5. Adding Direct Deposit Information

    Getting your funds via direct deposit is easy and a much faster way to receive your reimbursement.  1.   Once you are logged into your online account you will have a menu at the top of your account. Select Banking/Cards from the Accounts menu....
  6.  How do I add my benefits card to my Apple Wallet?

    Adding your benefits card to your mobile wallet can make paying for eligible expenses faster, more secure, and contactless. With mobile payments, you don’t need to use (or even bring) your benefits card when you want to pay for eligible expenses. ...
  7. Requesting Additional Benefits Cards

    You can request additional cards by logging into your online account at sentinelgroup.com .  The card request options can be found under the Profile menu within your account.   Hover over the Accounts Menu and select Banking/Cards from the p...
  8. Reviewing a Denied Claim

    If a submitted claim is denied you will receive a notification of denial by email directing you to view the details in your online account .  1.  Go to Message Center Once you are logged into your online account select Message Center from your ...
  9. Catch Up Contributions

    Need help determining how much to contribute per pay period to save the maximum allowed based on your age and the IRS maximum? Check out FINRA's " save the max " calculator as a resource.** Important updates beginning in 2026 Starting...
  10. Non-Discrimination Testing & Corrective Distributions

    The IRS requires that retirement plans perform annual non-discrimination tests to ensure that the benefits from a company’s 401(k) plan are widely shared. This is done to make sure that the retirement plan doesn’t dispr...