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If you cannot recall your credentials, select "Forgot your login?" below the credential fields on the Account Access page:
Once you have selected "Forgot your login?" you will be prompted to enter some additional i...
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Last Updated: 06/24/2025
in Benefits Card FAQ's
Add a transit card to Apple Wallet Add a transit card to the Wallet app to pay for rides using Apple Pay. To ride transit using Apple Pay, you need: A compatible iPhone or Apple Watch. Check with your transit agency to see which models are su...
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Last Updated: 06/24/2025
in Benefits Card FAQ's Use Google Wallet for transportation For some public transport systems, you can use Google Wallet to tap to pay for transportation at the fare terminal with a supported credit or debit card. For others, you can buy or save a transit pass to Goog...
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Last Updated: 06/24/2025
in Benefits Card FAQ's
Adding your benefits card to your mobile wallet can make paying for eligible expenses faster, more secure, and contactless. With mobile payments, you don’t need to use (or even bring) your benefits card when you want to pay for eligible expenses. ...
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What you need to get started
If you have never accessed your account you will need to register as a new user. In order to register you will need your Plan Access Code which will be provided to you by your employer.
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COBRA and Direct Bill premiums are due the first day of the month but there is a 30 day payment grace period. Payments must be received or post-marked by the last day of the month in which they are due to avoid any lapses of coverage. We accept c...
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You can set up automatic payments for your monthly COBRA or Direct Bill premiums that can be pulled from your checking or savings account. If you choose to set up automatic payments, an EFT (electronic funds transfer) will be drafted from your acc...
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Once you receive your COBRA or Direct Bill package, you can register and enroll online. Check out our guide below to see how easy it is to set up your online account!
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To access your account online go to the Login menu and select COBRA & Direct Billing.
Enter Username and click Next.
Enter password and click Sign In
If you have not accessed your account online you wil...
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Last Updated: 05/20/2025
in Benefits Card Card Activation
When you receive your benefit cards they will include the following enclosure: Please be advised, by activating and using your benefit card, you agree to the terms of use. ...