Welcome to the Help Center

Updated Articles

  1.  How do I add my benefits card to my Apple Wallet?

    Adding your benefits card to your mobile wallet can make paying for eligible expenses faster, more secure, and contactless. With mobile payments, you don’t need to use (or even bring) your benefits card when you want to pay for eligible expenses. ...
  2. Reviewing a Denied Claim

    If a submitted claim is denied you will receive a notification of denial by email directing you to view the details in your online account .  1.  Go to Message Center Once you are logged into your online account select Message Center from your ...
  3. Calculate Your Distribution Amount

    Use our distribution calculators to estimate your distribution prior to submitting your request.  How much will you receive?   When taking a cash distribution, taxes and fees may effect the amount of your withdrawal, click here   to calcula...
  4.  Requesting a Distribution

    You can request a distribution from your online account by clicking the link below. Click here for the withdrawals page. You may also review the guide below to learn how to request a distribution from your retirement account. This includes a cas...
  5. HSA Tax Forms

    All distributions from your HSA plan will be reported to the IRS and you will receive a form 1099-SA showing the total amount taken from the plan within the corresponding tax year. Distributions are exempt from income taxes as long as funds are used...
  6. Retirement Account Activity Notifications

    If you would like to receive an email when certain transactions occur within your retirement account, you have the option to opt in to these notifications from your online account. To enable these emails, log in to your account at sentinelgroup.c...
  7. Contribution Limits

    Need help determining how much to contribute per pay period to save the maximum allowed based on your age and the IRS maximum? Check out FINRA's " save the max " calculator as a resource.* IRS Retirement Plan Maximums - 2026 Pre-Tax & R...
  8. Commuter Claims

    Commuter benefits allow you use pre-tax salary dollars towards work-related transit and parking expenses. 2026 IRS Pre-tax Monthly Election and Spend Max: - Parking: $340 - Transit: $340 Parking and Transit balances are accrued through deferral...
  9. HSA Participant Guide

    Get an overview your your HSA account with our HSA Participant Guide.pdf . ...
  10.  Submitting an Online Claim

    ​ Submitting your claim online is the quickest and easiest way to be reimbursed from your plan. You will know immediately that Sentinel has received your claim and you can upload the required substantiation right in your portal. If submitting a cla...